Module Cost: $395.00

BOMA Canada is pleased to introduce Module 4 of the new Pandemic Planning Training Program, facilitated by Marsh Canada Limited. The program has been tailored to meet the needs of our members and will provide a pragmatic approach to implement the BOMA Influenza Planning Guide and Toolkit. The program is offered through a series of Webcast training sessions that addresses all elements of a comprehensive pandemic planning program.

Module 4 Objectives

To recommend best practice for effective pandemic communications for employees, management, and other business units within an organization;

To recommend best practice for effective pandemic communications for government, key suppliers, key customers, tenants, and contractors;

To convey the importance of maintaining and exercising a pandemic program and provide best practice guidance; and

To provide pandemic response plan development considerations and actions.

Recommended Pre-Requisite

Completion of Pandemic Training Module 1 through 3.

Topics Covered

• Current Global Pandemic Situation
• Employee and External Communications:
  • Communication Objectives and Principles;
  • The Communications Team;
  • Roles and Responsibilities;
  • Communication Strategies by Phase;
  • Key Messages;
  • Audiences; and
  • Tools and Technologies.

Click here to download the Module Overview

Full Name

Company Name

Email Address

Ralph Dunham is the Canadian Business Continuity Practice Leader for Marsh Canada. In this capacity he is responsible for the development and delivery of Marsh’s services that will improve an organization’s ability to survive a stressful event.

Ralph was previously Manager of IBM’s Business Continuity and Recovery Services organization, where he provided leadership in all aspects of business continuity to a multi-disciplined group of professionals. Prior to joining IBM Canada Ltd., he was President of a leading independent disaster recovery consulting organization based in Toronto.

Mr. Dunham is a recognized leader within the continuity/recovery industry and is often invited to speak on the topic at a variety of forums. His understanding of the challenges facing executives, combined with his insight into the directions and capabilities of the Business Continuity Industry is sought by customers and media alike. He is also a member of the Board of Directors for the Canadian Centre for Emergency Preparedness.